Finavia AOS
Airport Operational Status (AOS) is a shared information and communications channel for the entire airport community. With the help of the AOS application, community members can access real-time situational information on different airport operations anywhere and anytime – either from a desktop or via mobile.
Finavia's goal is to streamline airport operations through common situational awareness and data sharing. AOS ensures a unified understanding of the airport’s operational status and processes, enhancing efficiency and the quality of the passenger experience.
The AOS mobile app provides instant notifications and alerts, ensuring that all stakeholders and users (Finavia staff, airlines, ground handlers, authorities, commercial stakeholders) stay updated on critical information wherever they are.
AOS is a ready-made solution now available for similar organizations. It is not limited to aviation; it can also be utilized by companies in other industries. It is a potential system for those who want a ready-made tool for operational efficiency and quality within their own organization as well as its community. The features of the AOS system have been extensively developed to handle, follow, and share different operations, processes, and KPIs.
The benefits of AOS
AOS can be used by various stakeholders at the airport, including airport management, airlines, ground handling companies, and other airport community members. Users can customize the system to fit their specific needs by selecting relevant KPIs, alerts, and events.
- Transparency: A single view of what is going on at the airport, be it customer experience, operational processes, or important events.
- Preparedness: Smoothing out problems in advance. Fact-based preparedness for adverse conditions and systematic handling of incidents.
- Communication: Operative and tactical information sharing and updating.
- Community: Involving the whole airport community to get and share information.
- Mobility: Access to relevant situational information on the move.
Key results for Finavia
- 20-30 minutes faster incident response time at scale.
- 2,500+ events and incidents managed annually.
- Real-time operational data and communication for better decision-making and resource allocation.
- Improved situational awareness with centralized data for a network of 20 airports and over
- 6,000+ active users across airlines, ground handlers, authorities, and other teams.
- Reduced flight delays and higher passenger satisfaction scores.
- Significant annual savings from streamlined workflows and processes.
- Readiness for upcoming EU regulation 2021/116 Common Project 1 (CP1).
More information on AOS:
Vice President, Passenger Management Timo Järvelä
