Predicted queue time for security control

We are piloting the prediction of security control queue times at Helsinki Airport during the end of 2024. Check the predicted queue time below and provide feedback on its usability.

You can see the predicted security check queue time for the next 12 hours below. This is a pilot that we are developing together with our customers. The goal is to improve the customer experience of the security control and to make travelling smoother. You may provide feedback on the prediction through the site's feedback survey.

Please note that the predicted queue time may differ from the actual waiting time. The pilot queue time prediction does not yet fully take into account the impact of the EU liquid rules that changed in September 2024 on passenger behaviour. Read more about the liquid rules and packing instructions.

We always recommend following the arrival time provided by your airline.

Passenger numbers and queue times during autumn holidays 2024

During the autumn break, an average of over 50,000 passengers per day will travel through Helsinki Airport, with approximately 28,000 departing passengers. Read more about travelling during the autumn break.

The busiest travel times during the autumn holidays are from 05:00 to 08:00 and from 14:00 to 18:00. The busiest travel days are Friday, 11 October and Saturday, 12 October.

You will receive information from your airline about when you should arrive at the airport. We recommend following the arrival time provided by your airline.

More information about the queue time pilot

The services at Helsinki Airport are being developed based on data. The queue time prediction is a practical example of using data to improve the customer experience. The pilot is based on a simulated prediction from passenger data, provided to Finavia by the Amorph information system.

We hope you will share your experience with the queue time prediction through the site's feedback form so that we can further develop the prediction and thus the travel experience.

The pilot has previously been available for subscribers of Finavia’s free MyFlight service.

Finavia is not responsible for any direct or indirect damages, losses, or costs arising from the use or interpretation of the service.